Sophos XG: How to reset master key on Sophos XG device


The article shows how to reset the master key password on the Sophos XG firewall device, in case you want to change or forget the master key password

The article is made on version 18

How to configure

  • Login to web console of Sophos XG device by Admin account or using putty software to SSH to Sophos XG device by Admin account
  • If you access to web console of Sophos XG device -> Choose Admin -> Choose Console
  • Choose number 2 (System Configuration)
  • Choose number 5 (Reset secure storage master key) -> Enter the password of the Sophos XG device administrator account
  • Enter new Master key in the required security level format
  • After entering -> Master key has been updated

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