![windows-update-blocker](https://static.techbast.com/2019/09/windows-update-blocker-678x355.jpg)
Overview
This article addresses a problem where Windows Update is blocked by the Sophos XG Firewall’s Web Filter due to a categorization error. The error is scheduled to be fixed soon but this workaround will enable Windows Updates on the XG Firewall in the meantime.
What to do
Navigate to Web > Exceptions.
Edit the current exception for Microsoft Windows Update.
![](https://static.techbast.com/2019/09/WU1-1024x372.jpg)
Add the following Regular Expression to the URL pattern matches section:
^([A-Za-z0-9.-]*\.)?live\.com\.?/
![](https://static.techbast.com/2019/09/WU2-1024x490.jpg)
Click Save.
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