Sophos XG Firewall: How to allow Windows Updates on the Web Filter

Overview

This article addresses a problem where Windows Update is blocked by the Sophos XG Firewall’s Web Filter due to a categorization error. The error is scheduled to be fixed soon but this workaround will enable Windows Updates on the XG Firewall in the meantime.

What to do

Navigate to Web > Exceptions.

Edit the current exception for Microsoft Windows Update.

Add the following Regular Expression to the URL pattern matches section:

^([A-Za-z0-9.-]*\.)?live\.com\.?/

Click Save.

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