![Recover-a-Forgotten-Password-using-old-password](https://static.techbast.com/2019/06/Recover-a-Forgotten-Password-using-old-password.png)
Overview
- This article provides information on how to reset the admin password on the Sophos XG Firewall.
Configuring
Via SFLoader
- Connect the console cable and access it using putty or hyper terminal.
![](https://static.techbast.com/2019/06/1-7.jpg)
- Then reboot device as below.
- Press Enter on device.
![](https://static.techbast.com/2019/06/20190612_141458-768x1024.jpg)
- Select 3.Firmware Menu.
![](https://static.techbast.com/2019/06/20190612_141516-768x1024.jpg)
- Select 4.Reboot.
![](https://static.techbast.com/2019/06/20190612_141430-768x1024.jpg)
- Press and hold Enter at the time of boot up, until the SF loader shows up as below and then type 0 and press Enter:
![](https://static.techbast.com/2019/06/2-6.jpg)
- In the Options Menu, choose 2: Troubleshoot, as shown below:
![](https://static.techbast.com/2019/06/3-5.jpg)
- In the Troubleshoot Menu, choose 1: Reset console password, as shown below:
![](https://static.techbast.com/2019/06/4-6.jpg)
- The admin password is then reset to the default password : admin
Via Console (SFOS 17.5)
- Access the appliance via console. During the Password : prompt, type RESET as the password.
- Select 4.Reset for the admin user.
- Type y and then press Enter to reset the admin password to factory default.
![](https://static.techbast.com/2019/06/5-5.jpg)
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